Marketing Cloud Personalization Accredited Professional Credential- Purpose, Recommendations & Exam outline
About the Marketing Cloud Personalization Accredited Professional Credential
The Marketing Cloud Personalization Accredited Professional is designed for consultants who implement and consult on real-time personalization systems in a customer-facing role. This exam is for individuals who want to demonstrate their skills and knowledge in designing, configuring, building, and implementing Marketing Cloud Personalization. It covers the use of declarative customization capabilities to meet customer business requirements in a maintainable and scalable way, contributing to long-term customer success.
Audience Description: Marketing Cloud Personalization Accredited Professional
Accredited Professional exams are intended for Salesforce Partners with access to the Partner Learning Camp training and Partner Community.
The Marketing Cloud Personalization Accredited Professional exam is intended for an individual who has broad knowledge of the Marketing Cloud Personalization platform and its capabilities, understands Marketing Cloud Personalization terminology, and should have hands-on experience positioning and implementing Marketing Cloud Personalization.
Purpose of this Exam Guide
This exam guide is designed to help you evaluate whether you are ready to successfully complete the Marketing Cloud Personalization Accredited Professional Exam. This guide provides information about the target audience for the exam, recommended training and documentation, and a complete list of exam objectives, all with the intent of helping you achieve a passing score. Salesforce highly recommends a combination of on-the-job experience, completion of relevant partner curriculum, and self-study to maximize your chances of passing the exam.
About the Exam
Here are details about the Marketing Cloud Personalization Accredited Professional exam:
- Content: 50 multiple-choice/multiple-select questions
- Time allotted to complete the exam: 75 minutes
- Passing score: 70%
- Registration fee: USD 150, plus applicable taxes as required per local law
- Retake fee: USD 150, plus applicable taxes as required per local law
- Delivery options: Proctored exam delivered onsite at a testing center. Click here for information on scheduling an exam.
- References: No hard-copy or online materials may be referenced during the exam.
- Prerequisites: None
Recommended Training and References
As preparation for this exam, Salesforce recommends a combination of hands-on experience, training courses, and self-study in the areas listed in the Exam Outline section of this exam guide.
The Marketing Cloud Personalization self-paced guided learning courses will prepare the learner for this exam. The courses have direct links to required Trailhead trails, Documentation, Tip Sheets, and User Guides.
The self-study materials recommended for this exam include:
- Complete the Getting Started with Marketing Cloud Personalization Fundamentals
- 15 hands-on courses to learn the base foundations of Marketing Cloud Personalization to help you complete successful implementations.
- Review Marketing Cloud Personalization Help documentation
- Review Marketing Cloud Personalization Developer documentation
Exam Outline
The Marketing Cloud Personalization Accredited Professional exam measures a candidate’s knowledge and skills related to the following objectives.
Solution Overview: 16%
- What is Marketing Cloud Personalization?
- Business value of real-time interaction management (RTIM)
- Typical use cases
- Product terminology
- Core components of a standard implementation
Setup & Administration: 6%
- Setup
- User attributes
- Identity system
Data Integration: 14%
- Data flows in and out of Marketing Cloud Personalization
- ETL feed system
- Salesforce Connector
- Event API
Sitemap : 18%
- Overview and best practices
- Web SDK
- Catalog and page mapping
- Content zones
- Unified customer profile
Segmentation: 18%
- Segment overview
- Segment rules
- Export segments
- Journey Builder segment listener
- Filters and goals
- Reporting and analytics
Einstein Capabilities: 10%
- Einstein recipes
- Ingredients
Activation: 18%
- A/B Testing
- Open time email campaigns
- Mobile campaigns
- Server-side campaigns
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